Returns & Exchanges
We want you to love your Loop experience, which is why we offer a 100-day hassle-free return policy for all our earplugs and accessories. If your fit isn't perfect or you aren't satisfied with the noise reduction, you can return your items for a full refund within this window.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
- 2.Prepare the Package
Place your Loop earplugs back in their original packaging and secure them in a shipping envelope or small box.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your package.
- 4.Ship and Refund
Drop your package off at any authorized carrier location; once received at our warehouse, your refund will be processed within 5-7 business days.